PRIVACY POLICY

🌟 NAMVIO STORE Privacy Policy

📅 Effective Date: November 15, 2025

Your privacy is paramount to us. This policy clearly outlines how NAMVIO STORE collects, uses, and protects your personal information when you visit or make a purchase from our store, which is proudly powered by Shopify. We believe in 100% transparency!

1. 🤝 Information We Collect (The Essentials)

We collect personal information that you provide to us directly when you place an order or interact with our site. We only ask for what is needed:

👤 Name: For identifying your order.

📧 Email Address: For sending order updates and customer support.

🏠 Shipping Address: To ensure the timely delivery of your goods.

💳 Payment Information:

🔒 Security Note: This data is securely processed and handled by Shopify’s trusted, third-party payment system. We do not store sensitive credit card information on our servers.

2. 🎯 How We Use Your Information (Our Promises)

We use the information we collect for the following crucial purposes:

📦 Order Processing: To manage payments, ship your items, and provide necessary invoices.

🙋 Customer Support: To quickly respond to your inquiries, manage returns, and facilitate exchanges.

📈 Enhance Experience: To monitor site performance and improve your overall shopping journey with relevant product offerings.

3. 🛡️ Data Protection & Sharing (Zero Tolerance)

We take the security of your data seriously. Our policy is clear:

❌ We do not sell or rent your personal data to third parties. Ever.

✅ We only share data with parties strictly required to fulfill your order and run our business effectively. These include:

Shopify (our e-commerce platform)

Payment Processors (to securely authorize and manage transactions)

Couriers & Shipping Providers (to get your products to your door)

4. 🍪 Cookies (Making Your Experience Smooth)

We utilize cookies to ensure our website functions correctly and to enhance your user experience:

What they are: Small data files placed on your device.

How we use them: They help us remember your preferences, keep items in your shopping cart, and analyze site traffic to serve you better.

Your Choice: You have the power to accept or decline cookies through your browser settings.

5. ⚙️ Your Rights (Your Control)

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please use the contact details below to exercise this right.

📧 Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, p

lease contact us by e-mail at: namviostore@gmail.com